Careers

Job Title: Project Manager – Property Maintenance & Capital Improvements

Toonen Companies Inc., a regional leader in the development, construction, and management of multi-family apartment communities is seeking an experienced and highly organized Project Manager for Capital Improvements to oversee the planning, budgeting, and execution of capital improvement projects across a portfolio of apartment complexes. The Project Manager will ensure all projects are delivered on time, within scope, and budget while ensuring minimal disruption to residents and property operations.

Key Responsibilities:

• Manage end-to-end capital improvement projects, including, but not limited to, exterior renovations, roofing and exterior siding, deck and balcony repairs/replacements, concrete and foundation work, drainage and water management issues, boiler and mechanical systems, and other structural repairs.
• Collaborate with property management to define project scope, priorities, and timelines.
• Develop and manage project budgets.
• Prepare project schedules, monitor progress, and adjust plans as necessary to meet deadlines.
• Manage bidding process, including drafting RFPs, evaluating vendor proposals, and negotiating contracts.
• Coordinate and manage general contractors, and vendors throughout the project lifecycle.
• Conduct regular site visits to monitor progress, quality control, and compliance with safety standards.
• Mitigate project risks, resolve issues promptly, and escalate major risks to leadership.
• Ensure all work meets applicable codes, regulations, permits, and community guidelines.
• Maintain accurate documentation including project reports, financial tracking, change orders, and closeout packages.

Qualifications:

• 5+ years of experience in project management, construction management, facilities management, or a related field.
• Strong knowledge of construction practices, building systems, and regulatory requirements.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent negotiation, communication, and leadership skills.
• Ability to travel to project sites as needed.

Toonen Properties is an independent and family-owned company that values our employees. Join a team that values hard work, teamwork, and a positive culture. Enjoy great coworkers, a supportive environment, and semi-annual appreciation events where we recognize your contributions. If you’re looking for a rewarding role with a company that truly cares, we’d love to have you on board!

Benefits:

• 401(k) and 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• A waiting period may apply

• Provide professional and positive leadership and mentoring to all on-site staff, promoting the core values and brand of the company and encouraging team and individual development through ongoing communication, training, and staff meetings.
• Establish metric-driven expectations for all management, leasing, and maintenance personnel and hold property managers accountable for performance and overall operations.
• Collaborate with Human Resources and the Senior Management Team to identify staffing needs and participate in recruitment and hiring.
• Participate in the development and implementation of company policies, procedures, and practices and ensure compliance across all properties.

• Regularly visit regional offices and inspect properties to ensure the highest standards are maintained; evaluate leasing, maintenance, grounds, and housekeeping performance and operations for compliance and efficiency; conduct random inspections of vacant apartments for market readiness.
• In conjunction with property managers, identify and communicate needed capital improvements to the Senior Management Team, along with costs and implementation plans.
• Ensure timely and accurate reporting by managers, including unit turn status, maintenance requests, and other key reports.
• Review, approve, and manage companywide maintenance relationships with vendors/suppliers, including service contracts.
• Control expenses by developing budgets, monitoring expenditures, and approving purchase orders and invoices above property manager limits.
• Develop and implement best practices and procedures to streamline operations and manage expenses to maximize net operating income.
• Work with Compliance to ensure adherence to health & safety regulations and applicable Fair Housing Laws.

• Coach and lead property managers and leasing staff on providing exceptional customer service and positive resident experiences.
• Assist in resolving complex resident concerns, complaints, and issues in collaboration with property managers.

• Must live in the Green Bay or Fox Valley area or be willing to relocate.
• Bachelor’s degree in Property Management, Business Administration, or equivalent experience.
• Minimum 10 years of progressive supervisory experience in property management.
• Accreditation through IREM (Institute of Real Estate Management) is a plus.
• Real Estate Broker’s License is a plus.
• Excellent written, oral, and presentation communication skills; strong listening and observation skills.
• Proven ability to lead effective teams and develop strategic solutions.
• Strong time management, organizational, and prioritization skills.
• Knowledge of current Fair Housing laws.
• Proficiency in Microsoft Office and major property management software (Yardi, RealPage, AppFolio; Rent Manager is a plus).
• Up to 75% local travel in and around Green Bay and the Fox Cities (Appleton); must maintain a valid driver’s license with an acceptable driving record.
• Willingness and ability to attend local and out-of-state training and conferences.
• Physical ability to inspect properties.
• High degree of professionalism and respect in appearance and interpersonal interactions.

Toonen Properties is an independent and family-owned company that values our employees. Join a team that values hard work, teamwork, and a positive culture. Enjoy great coworkers, a supportive environment, and semi-annual appreciation events where we recognize your contributions. If you’re looking for a rewarding role with a company that truly cares, we’d love to have you on board!

Benefits:

• 401(k) and 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• A waiting period may apply

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