Residents

This could be the result of a couple different reasons: Updated coverage has not been provided to lease track or been uploaded in your rent manager portal making it seem like coverage has lapsed or your insurance policy does not have the correct additional interest listed. Additional interest should be listed as follows:

Toonen Properties- Property Name

PO Box 38060

Albany, NY 12203

Renewed insurance policies must either be uploaded through your tenant portal each year or submitted to insurance@leasetrack.ai, LeaseTrack will provide a message if there is an error with your insurance. You can reach them directly via phone 800-430-8075 for any other questions.

Yes, the clubhouse is available for rentals (tenants only) with a payment of a rental fee and security deposit. You can reach out to your leasing office for additional details and availability.

Lease renewals are sent electronically 75-90 days before your current lease term expires. A written 60-day vacate notice is required on or before the 1^st of the month. Vacate notices can be submitted via email or in person. Tenants will receive 2 signing options:

1. 1. 12-month lease term
   2. Bi-monthly (Month-to-Month) lease

Tenants are allowed up to 2 guests for no more than 7 consecutive days, not to exceed 21 days in any 12-month period.

Autopay can be set up in your Rent Manager portal. Please note that any payments made with a credit card will incur a 3.1% fee and debit cards incur a flat fee of $7.30

1. 1. If you have the app: Click setting on the bottom of the screen, then AutoPay option will appear.
   2. Through our Toonen Properties website: Click “Resident Login”, click on your name in the top right corner, then select AutoPay from drop down menu.